A logistics operation can generate a huge amount of information and still be difficult to manage. Data loses value when it arrives late, lives in separate systems, or has no clear owner.
Start with the decisions the team needs to make. Then work backwards to determine what information is needed and when it has to be available.
Use indicators the team can act on
A useful indicator should show something the team can change. Cycle time, service compliance, deviations, and resource use only help when everyone understands them in the same way.
Traceability becomes useful when every number has a reliable source, an owner, and a clear response.
